Privacy Policy

2.1 Account Information (Creators)

When you create a Creator account through our authentication provider (Clerk), we collect:

• •Email address
• •Name (first and last)
• •Profile picture (if provided)
• •Account creation and last login timestamps
• •Authentication tokens and session data

2.2 Consumer Information

When you subscribe to newsletters or post comments as a Consumer, we collect:

• •Email address
• •Name (if provided)
• •Subscription preferences
• •Comments and interactions with content
• •Email verification status

2.3 Content and Media

When Creators use our content creation features, we collect:

• •Articles, projects, and other written content
• •Images and videos you upload
• •Property/website settings, metadata, and customizations
• •Profile information for your public website (bio, social links)
• •Newsletter content and subscriber lists

2.4 Payment Information

For paid subscriptions and creator payouts, we collect limited payment data:

• •Billing name and email
• •Transaction history and subscription status
• •Stripe customer and subscription IDs (we do not store full credit card numbers)

Note: Full payment card details are processed and stored exclusively by our payment processor, Stripe. Please review Stripe's Privacy Policy for details on their data handling practices.

2.5 Usage and Analytics Data

To improve our Platform and provide analytics to Creators, we collect:

• •Page views and content engagement metrics
• •Scroll depth and time on page
• •Device information (browser type, operating system)
• •IP address and general geographic location
• •Referral sources and navigation patterns
• •Anonymous visitor identifiers (stored locally in your browser)

2.6 Affiliate Link Data

When Creators use affiliate link features (powered by Sovrn), we collect:

• •Click data on affiliate links
• •Conversion and earnings information
• •Affiliate network credentials (encrypted)

2.7 Support and Communications

When you contact us or submit support requests, we collect:

• •Support request content and category
• •Email correspondence
• •Feedback and survey responses

5.1 Service Providers

We work with trusted third-party service providers who process data on our behalf:

5.2 Creator-Subscriber Data Relationship

When you subscribe to a Creator's newsletter or post comments on their content, the Creator can view your email address and name. For subscriber data, the Creator acts as the Data Controller and Idlewire acts as the Data Processor.

This means:

• •Creators determine why and how your subscriber data is processed, and are responsible for ensuring they have a lawful basis to send you communications
• •Idlewire processes subscriber data on behalf of Creators according to their instructions and as necessary to provide the Platform services
• •For data subject requests (access, deletion, correction) related to a specific Creator's newsletter, you should contact the Creator directly
• •To unsubscribe from a Creator's newsletter, use the unsubscribe link in any email from that Creator

Creators are bound by our Terms of Service to handle subscriber data responsibly, comply with applicable privacy laws, and respect your communication preferences.

5.3 Imported Subscriber Data

Creators may import existing subscriber lists from other platforms (such as Substack, Ghost, Mailchimp, or Beehiiv). When your data is imported:

• •The Creator is responsible for ensuring they have lawful authority to transfer your data
• •Your original consent to receive communications from the Creator remains the lawful basis for processing
• •You may unsubscribe at any time using the unsubscribe link in any email
• •Idlewire processes imported data under the same security and privacy protections as all subscriber data

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas), or to protect our rights, privacy, safety, or property.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Platform of any change in ownership.

6.1 Types of Cookies We Use

6.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by clicking "Cookie Preferences" in the footer of our website. You can also control cookies through your browser settings, though this may affect Platform functionality.